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HomeTERMS & CONDITIONS

TERMS & CONDITIONS

All Sales ARE FINAL

Listed here under are the Terms and Conditions that govern your use of this website and dealing with Scooter ATV Sales (SAS) and any customer who visits our website or makes a purchase (online or offline) are subject to these terms and conditions. Please read them carefully and understand that use of this website constitutes your agreement to be bound by these Terms and Conditions.

Copyright and Trademarks

All web copy, videos, images, text and graphics on this website are protected by copyright law and are the intellectual property of SAS. You may not reproduce any of the images, text or graphics contained within this website for any purpose whatsoever without express written permission. All rights are reserved. Permission to use any information contained on this website is restricted and limited to what is necessary for you to determine your interest in the products displayed and to assist you with your decision to purchase a product on this website. If any of our information including images, videos, web copy and shopping software etc. is taken without written permission you will be in direct violation of our trademarks and will be prosecuted to the full extent of the law.

Privacy Policy

We recognize that you may be concerned about the collection, use and disclosure of personal information you are asked to divulge when purchasing from or browsing this (SAS) website. In order to provide you with a better service, we may ask for personal details such as your name, address, telephone number or email address. Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so. Personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. Sensitive payment information such as credit card details are not stored on the internet, but is immediately encrypted and directed to a third party payment gateway. Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.

Scooter ATV Sales may use the information you provide for the purpose of email marketing. This information will assist us with providing a better service to you and keeping you informed of new items and future promotions. You may opt out of this service by unsubscribing to receive marketing emails by contacting us.

Your information will not be disclosed in any way outside of the primary functions of SAS operations and will not be sold or distributed, unless:

  • It is required by law.
  • Records indicate that an individual may be engaged in illegal activity such as but not limited to, fraud.

Occasionally, Scooter ATV Sales may be required to update our privacy policy. All updates will be notified by an updated version of our Privacy Policy published on our website.

Cookies are small text files that store information on your computer. The information is set by the website you are accessing and can only be accessed by the website that sets it. A password request page encrypted with an SSL certificate protects access to past baskets and orders. If you are concerned about your privacy, delete the cookie file after using the website (see the help information associated with your internet browser).

Security

Our website uses Secure Sockets Layering (SSL)  encryption. We are also covered by SSL Security Protection for added safety and to ensure your online experience is as safe as possible.

Credit Card Charge-backs

By purchasing a product from SAS, once that product has shipped you agree that you waive your right to chargeback your credit card under any circumstance and will handle any and all issues in accordance with all our policies. The chargeback process is expensive and time consuming for the merchant and issues can be resolved in an efficient matter by allowing our team to work with you. The first step is always to contact us.

Item Colors

We offer you two color choices when ordering in case your first color choice is out of stock. If both of your color choices are out of stock, you will be contacted by a member of our team to discuss further options.

 

Warranty, whether express or implied, about the condition of the Vehicle. The Buyer must satisfy himself or herself as to what is offered for sale, and by purchasing will be held to have satisfied himself or herself that the vehicle is satisfactory in all respects. All defects and repairs are the sole responsibility of the Buyer. The Seller neither assumes, nor authorizes any other person or entity to assume on his or her behalf, any liability in connection with the sale of the vehicle. Scooter ATV Sales disclaimers of warranty do not affect the terms or applicability of any warranty from the vehicle’s manufacturer that may be applicable to the vehicle.

Year of Manufacture

All vehicles are sold new.  Foreign vehicle identification numbers (VIN) may be one or two years behind the US calendar. If the VIN year is a mandatory part of your purchasing decision, you must notify our team before you purchase the unit for clarification and so we may service your needs. SAS will not issue refunds or accept returns for item(s) due to year of manufacture.

Changes and Inaccuracies

SAS constantly makes improvements to our website and we are always striving to get the most accurate product information including item details, price and images. Sometimes we do get inaccurate information from manufacturers. If you are buying something on our website and are concerned the description could be inaccurate, please contact us before making your purchase. Prices are subject to change without notice. Once your order is placed, there are no refunds or reimbursements if prices do change after you have placed your order. SAS is not responsible for typographical, technical or descriptive errors. We reserve the right to cancel any order for any reason, including errors in pricing.

State Laws on Motor Vehicles

Please check your states laws regarding vehicle emission regulations prior to making a purchase from SAS to ensure your vehicle complies with state laws. This is your responsibility and accountability.

Vehicle Registration

Any on- road motor vehicle must be tagged, titled, and registered. Please refer to you state laws for compliance and procedures. Where an MCO is required for on-road registration, SAS will supply you with an MCO. Please visit our MCO page to request an MCO or call-email us with any questions.

Vehicles and Parts Manufacturer Warranty:

All products and parts sold on our website are covered by a manufacturer warranty that will be facilitated through SAS. Warranty coverage terms vary by manufacturer, please contact us for any questions you may have or for more details.  Any external (non SAS authorized) repair labor costs, down time, towing or shipping charges are not covered under warranty. Warranty Parts Not Covered:

 

  • Wheels (tires and rims)
  • Clutches
  • Lubricants
  • Gaskets
  • Unauthorized and/or unlicensed repair/assembly
  • Standard wear and tear on parts including (but not limited to): Batteries, Body Parts, Brakes, Spark Plugs, Throttle grips, Hoses, Fuel lines, Brake lines, Filters, Brake & Clutch, Levers, Light bulbs, Seats & upholstery

 

Warranty is void in the following circumstances:

  • Extreme riding, racing or competition ridings
  • Vandalism or thefts
  • Fires
  • Accident; at fault or not at faults
  • Abuse, Not Servicing or following recommended operation and service

 

Warranty is void in the following circumstances:

  • Extreme riding, racing or competition riding
  • Vandalism or theft
  • Fire
  • Accident; at fault or not at fault Any external (non KMS authorized) repair labor costs, down time, towing or shipping charges are not covered under warranty.

Product Assembly

Most of our products do require some partial assembly. If you choose to assemble your unit you accept all liability for the unit and will void your warranty. In order not to void your warranty, you must have a licensed mechanic assemble your unit. Be sure to save the receipt or any paperwork proving the work(s) carried out by the licensed mechanic.

Do not operate the machine until it has been completely inspected by a certified mechanic. Have the licensed mechanic check that all bolts and components are assembled properly. The customer assumes all responsibility and accountability for proper assembly of their unit.

Shipping Policy

All Orders are usually processed and shipped within 3-4 business days from the date of purchase. SAS will email you your tracking number within 3-4 business days of shipment so you can track your shipment.

SAS will contact you if an item is not in stock and will not be in stock to ship within 7 days of order date.  SAS only ships to the billing address matching the credit card used for payment.  All shipments are subject to potential delays due to inclement weather and possible delays caused by freight companies. 

We use third party LTL (less than truck load) transportation companies to deliver vehicles and UPS or USPS to deliver parts/accessories. LTL Transit time may take, but is not limited to, 3-12 business days depending on your address and its distance from the nearest distribution center. During holiday seasons, transit times may result in an additional 3-5 business days to deliver. Orders cannot be canceled or refused due to extended transit schedules. We occasionally have excessive shipping charges from our LTL freight companies to outlying states in the northeast, southeast, and northwest. This additional expense may incur a surcharge to our customers. We will notify you prior to shipping if any additional shipping charges exist.

Shipments cannot be refused for delivery. If you receive your item(s) in unsatisfactory condition due to shipment damage or are missing an item(s), you must notify us within 2 business days by filing a claim. You must make A note on the Bill Of Laden of any damage upon receiving your unit and always write (subject to inspection on the bill of laden to insure you if there is any hidden damage upon unboxing your unit )

If your item does not ship within 10 business days (excluding time awaiting for customer to provide requested further information), you can request to receive a full refund and cancel your order.  If you cancel any paid back order item, there will be a 3% percent cancellation fee

Shipping Damages/Lost item(s)

If you receive a damaged unit, part or accessory, you must let us know within ASAP (1 business day) business day of the issue so we may file a claim on your behalf and ensure you receive the necessary replacement in a timely manner. For minor issues, SAS will organize the required parts to be shipped to you to resolve the issue. In situations where the whole unit needs to be returned due to substantial damage, we will arrange pick up of the damaged unit and delivery of the replacement unit.

Products may not be refused for delivery under any circumstance. In the event of delivery refusal, you will be responsible for shipping costs and an additional 25% restocking fee.

All sales are final:  Once the product has been assembled, fueled, used in any way, it cannot for return for any reason.  You release SAS from any and all liability and/or association if the part-unit is lost during shipping transit. If the part-unit is lost in transit the customer needs to file a claim with the shipping company.

In the event that you do not receive your item within 14 days of order and you have had no contact from KMS regarding delays of your shipment, please contact us after 14 days so we may track and resolve the issue for you in a timely manner.

Free Shipping

We offer free shipping on some of our units. When free shipping is offered, it applies to most destinations in the continental US. It does not include HI, AK or US territories, or any International destinations. It also does not include some remote areas in the continental US. If you’re curious about the location where you live, contact our customer service team. (Note: It is very unusual for an address in the continental US to not be covered by the free shipping. Manhattan and islands that can only be reached by boat or airplane are the most common).

Returns/Refunds/Cancellations

All Sales are final.

You can cancel your order and receive a full refund within 24 hours of placing your order or up until your order has shipped (whichever is greater). Once the item(s) have shipped, a 25% restocking fee will apply in addition to shipping costs to return the item ($250-$450 depending on your location and item weight).

Please contact us to initiate the refund process within 24 hours of placing your order. Refunds will be processed once the item(s) has been received into our warehouse or we confirm the item has not yet shipped at all. Please allow up to 10 business days to receive your refund.

Waiver of Liability

By purchasing any items on this website, you acknowledge and agree to be above 18 years of age. You acknowledge and understand that riding any vehicle purchased from SAS can be a dangerous activity that requires a level of skill. All vehicles must be used-rider as age appropriate.   You understand that these activities can result in serious injury to the person as well as damages to property. You voluntarily assume any and all risk associated with loss, damage or injury while riding the vehicles sold on our website. You agree to release and forever discharge SAS or its parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf and the manufacturer from any and all claims, actions, damages, liabilities, cost or expenses and attorney fees which are related to, arise out of, or are in any way connected to your participation or use of these vehicles, use of equipment or property supplied by SAS or its parent company whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of the seller, manufacture or distributor. By this Agreement, it is your intention as the buyer, to surrender and waive any rights to sue or exercise any legal rights to seek damages from SAS or its parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf. This Agreement shall be affecting and binding upon heirs, agents, personal representatives and assigns. You have carefully read and acknowledge that you understand and agree to all the Terms and Conditions. You have had the opportunity to ask any and all questions regarding this Agreement and the affect of the same. You are aware that by purchasing an item and sending/remitting payment for the item, you assume all risk, and waive and release certain substantial rights that you may have or possess. You therefore release all liability and waive all rights in regards to activities with any items purchased from SAS.

Breach of Contract

The terms and conditions here serve as a final and binding agreement between Scooter ATV Sales. and you, the user/buyer. In the event of a breach of this contract, initiated by you, you agree to pay any costs associated with collection of payment due or removal from any Public Communication medium, any harassing, abusive, defamatory, threatening, hateful or offensive statements about, obscene or indecent language about, or images or other materials that violate the law regarding SAS, its products or its employees caused by you; including but not limited to: collection fees, attorney costs, court costs and any associated costs.

As Scooter ATV Sales, legal venue will be enforced within the boundary lines of Washoe County, Nevada.

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